Product Support

Visit the Shark® support site for FAQ's, Instruction booklets, and troubleshooting self-help guides. 

Contact Shark® Support 

If you have been unable to find the answer by using one of our helpful self-help guides, or you need additional support start your request online by submitting a form from the link below and we will endeavour to help find the right solution for you.

Submit a Form - Contact Us

Before calling, please note:

To comply with UK and EU data protection laws, SharkNinja Customer Care representatives are permitted to talk directly to the account or warranty holder.

SHARK Customer Service Telephone Support: 0800 862 0453

Please ensure you have your product with you at the time of the call. 

Our Team are available during the following times: 

  • Monday – Friday between 8am and 8pm
  • Saturday between 9am and 7pm
  • Sunday and UK Bank Holidays between 10am and 6:30pm

PayPal Enquiries

For PayPal enquiries please contact PayPal Customer Service on:

0800 368 7155

PayPal FAQ's can be found by clicking HERE