If you have been unable to find your answer using our helpful guides, please contact us on the following;
Telephone – 0800 862 0453
You can also use live chat or send us a message by clicking the support button in the bottom left hand corner.
Email - customerservice-uk@sharkninja.com
Please allow a 48 hour response time and note that we are unable to resolve any troubleshooting or payment queries via email. If you send an email regarding either of these areas, you will receive a no reply email asking to call us.
Our office opening times are as follows;
- Monday – Friday between 8am and 8pm
- Saturday between 9am and 7pm
- Sunday and UK Bank Holidays between 10am and 6:30pm
*Note, we are closed on Christmas Day and New Years Day