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Find My Model Number

1. Check the bottom of your box, you should see the model number near the bar code.

2. Check the main body of the vacuum (back of the unit) it should have a rating label that features your model number.

3. Check your manual. Your product's model number is listed on the front cover of your instruction booklet.

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    Articles in this section

  • Maintaining Brushrolls
  • Low Suction
  • Low Suction - Handstick
  • Using Powered Lift-Away® Mode
  • No Steam
  • Filter Maintenance (HV380 / HV390)
  • Flexology Technology (IF200/IF250HV390 Series)
  • Assembling My Vacuum (NV800/NV801/AX910/AX950)
  • What if my vacuum cuts out? (NV800/NV801/AX910/AX950 Series)
  • What if the brushroll indicator light turns red? (NV800/NV801/AX910/AX950)

Related articles

  • Contact Us
  • NV800UK / NV801UK Shark® DuoClean® Powered Lift-Away™ Troubleshooting Guide
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