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Find My Model Number

1. Check your box

On the bottom of your box, you should see the model number near the bar code.

2. Check your unit

The main body of the vacuum (back of the unit) should have a rating label that features your model number.

3. Check your manual

Your product's model number is listed on the front cover of your instruction booklet.

Where to find the model number
  1. Shark UK
  2. Helpful Videos
  3. Helpful Videos

What if the brushroll stops spinning? (NV680/NV681 Series)

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Articles in this section

  • Maintaining Brushrolls
  • Low Suction
  • Low Suction - Handstick
  • Using Powered Lift-Away® Mode
  • No Steam
  • Filter Maintenance (HV380 / HV390)
  • Flexology Technology (IF200/IF250HV390 Series)
  • Assembling My Vacuum (NV800/NV801/AX910/AX950)
  • What if my vacuum cuts out? (NV800/NV801/AX910/AX950 Series)
  • What if the brushroll indicator light turns red? (NV800/NV801/AX910/AX950)

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    Articles in this section

  • Maintaining Brushrolls
  • Low Suction
  • Low Suction - Handstick
  • Using Powered Lift-Away® Mode
  • No Steam
  • Filter Maintenance (HV380 / HV390)
  • Flexology Technology (IF200/IF250HV390 Series)
  • Assembling My Vacuum (NV800/NV801/AX910/AX950)
  • What if my vacuum cuts out? (NV800/NV801/AX910/AX950 Series)
  • What if the brushroll indicator light turns red? (NV800/NV801/AX910/AX950)

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  • NV600 / NV601 Shark® Lift-Away™ Troubleshooting Guide
  • NV700 / NV702 Shark® DuoClean® Lift-Away® Troubleshooting Guide
  • IZ300UK / IZ320UK Shark® Anti Hair Wrap Cordless Vacuum Troubleshooting Guide

Promoted articles

  • My Vacuum has a shorter run time than expected?
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