Purchased directly from Sharkclean UK
If you have purchased your Shark Product directly from our website, we have you covered. Your product will automatically be registered for the extended guarantee period (the length of the extended guarantee is dependent on the product and the model).
Purchased from a 3rd party retailer we supply
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:
- Date you purchased the machine (receipt or delivery note)
- To register online, please visit www.sharkclean.co.uk/register-guarantee
- Both the 12 months and the extended 4 years guarantee will only cover your product from the date of purchase.
- Please keep your receipt at all times. Should you need to use your extended guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.
If you have any concerns within the first 12 months of the guarantee period, please contact our Customer Service Team and we will go through troubleshooting and advise on the best course of action.
What are the benefits of registering my Shark guarantee?
When you register your guarantee, we’ll have your details to hand if we ever need to get in touch. You can also receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
What is covered by the Shark guarantee?
Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark guarantee is in addition to your legal rights as a consumer.