All our main units are delivered by the courier DPD.
On the morning of the delivery date, if you have provided us with either a valid mobile telephone number or an email address, DPD will send the tracking information directly to you. They will also provide you with a 1-hour time slot for delivery, confirmation of your delivery slot is usually sent out between 09:30am and 11:00am once DPD has finalised their delivery routes for the day.
You can go on to track the delivery on the DPD website using the following link;
You will need your tracking number that is sent by DPD to be able to check on the delivery.
If you have not provided a valid mobile telephone number or email address, you can contact our Customer Service Team and they will be able to provide you with the delivery information.
Please call us on 0800 862 0453
Parts and Accessories
Parts and accessories are delivered by Royal Mail 2nd class post.
Royal Mail do not offer a tracking service with the 2nd class postal service.