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Find My Model Number

1. Check your box

On the bottom of your box, you should see the model number near the bar code.

2. Check your unit

The main body of the vacuum (back of the unit) should have a rating label that features your model number.

3. Check your manual

Your product's model number is listed on the front cover of your instruction booklet.

Where to find the model number
  1. Shark Customer Service | Official Support & Help Centre
  2. Troubleshooting
  3. Vacuums
  4. Corded Stick Vacuums
  5. HV390 Series

HV390 Shark® DuoClean® Corded Vacuum Troubleshooting Guide

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This article contains the Troubleshooting Guide for the HV390 Shark® DuoClean® Corded Vacuum. This supports the following product SKUs HV390, HV390UK, HV390UKCO and HV390UKT.

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