HZ500UK Series Shark® DuoClean® Corded Stick Vacuum FAQs

This article contains the FAQs for the HZ500UK Series Shark® DuoClean® Corded Stick Vacuum. This supports the following product SKUs HZ500UK, HZ500UKT1 and HZ500UKT.

What is the capacity of the dust cup?


How does Anti-Allergen Complete Seal Work?

Shark’s Anti-Allergen Complete Seal captures and traps 99.9% of dust and allergens inside the vacuum, not releasing them back into the air you breathe.

What are the benefits of Flexology?

Reach and store your corded stick vacuum cleaner anywhere in your home. With one click, this flexible wand bends so you don’t have to. Easily clean underneath furniture without heavy lifting. Fold down for compact, freestanding storage.

What are the benefits of DuoClean™?

Two unique brush rolls work together to effortlessly remove the three types of mess from carpets and hard floors. Removing small and large messes in a single pass and lifting stubborn stuck on layers of dust, whilst restoring floors' natural lustre. The addition of the second soft brush roll means you can enjoy a continuous deep clean between carpets and hard floors without stopping to switch heads.

What are the benefits of Anti Hair-Wrap?

The unique bristle-guard and comb actively separates and removes long, short and pet hair, sucking it straight up into the dust cup and helping to leave the bristle brush-roll tangle-free.

What is the size of the motor?


Does this model have washable filters and how often should I clean them?

Yes, this model comes with both a foam and felt filter kit and we recommend that you rinse them every month. It also comes with a post-motor filter which you need to rinse once a year.  You can also tap loose dirt off filters between washes as needed.

What is the length of the cord?

The cord length is 10m.