This article contains the FAQs for the IZ201UK / IZ251UK Series Shark® Classic Anti Hair Wrap Cordless Vacuum. This supports the following product SKUs IZ201UK, IZ201UKT,  IZ251UK and IZ251UKT.

What accessories come as standard with this model?

This model comes with a 20cm crevice tool, upholstery tool, dusting brush, battery, charger and Tote bag. True Pet Models come with a Deep-Cleaning Motorised Pet Tool, while IZ251 models also come with 2 Batteries and a Dual Charging Dock.

Does this model have washable filters?

Yes, it has a foam filter in the top of the detachable dust cup of the hand vacuum. The filter should be rinsed under a tap and left to air dry on a regular basis. Please check your instruction booklet for more details.

Is there a rotating brush on the front of the floor nozzle?

Yes, this model benefits from our DuoClean Technology as well as our latest Anti Hair-Wrap Technology. It has two rotating brush rolls, one soft roller and one bristle brush bar. They work together to pick up large particles, small particles, hair and stuck on dust particles from carpets and hard floors.

What is the capacity of the dust cup?

The dust cup has a max. fill line at 0.33L

How long does the battery last?

The battery takes 3.5 hours to fully charge.

Where can I buy parts and accessories for my Vacuum cleaner?

Parts and accessories are available here.

What does the brush roll indicator light mean?
  • Solid Green: The brush rolls are on and working as they should
  • Solid Red: There is a jam in the brush roll area, turn your vacuum off and remove the blockage
  • No Light: The brush rolls are off because the vacuum is off, or the nozzle is not correctly connected to the wand or handheld vacuum
What are the benefits of the DuoClean™?

Two unique brush rolls work together to effortlessly remove the three types of mess from carpets and hard floors. Removing small and large messes in a single pass and lifting stubborn stuck on layers of dust, whilst restoring floors' natural lustre. The addition of the second soft brush roll means you can enjoy a continuous deep clean between carpets and hard floors without stopping to switch heads.

What are the benefits of Anti Hair-Wrap?

The unique bristle-guard and comb actively separates and removes long, short and pet hair, sucking it straight up into the dust cup and helping to leave the bristle brush roll tangle-free.