This article contains the FAQs for the NV350UK Series Shark® Lift-Away™ Upright Vacuum. This supports the following product SKUs NV350UKC, NV350UKR and NV350UKS.

How do I remove the handle with extension wand to clean above floors?

First, remove the cord from the cord clip, then press the wand release button located near the top of the canister behind the wand. Gently pull up on the handle to remove the wand. Add the desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand behind the canister and press down until you hear a click.

Where can I buy parts and accessories for my vacuum cleaner?

Parts and accessories are available here.

What does the brush roll indicator light mean?
  • Solid Green: The brush rolls are on and working as they should
  • Solid Red: There is a jam in the brush roll area, turn your vacuum off and remove the blockage
  • No Light: The brush rolls are off because the vacuum is off
What is the size of the motor?

900W

What is the weight of the lift away section?

3.2kg

What is the length of the hose extension?

The hose can be stretched up to 1.8m

Does this model have washable filters?

Yes, this model comes with a foam and felt filter kit and we recommend that you rinse them every month.