This article contains the FAQs for the S6002UK Shark® Steam and Scrub Mop.  

What is the length of the cord?

The cord length is 8m.

Does the Steam Mop disassemble?

No, the unit does not disassemble.

Does this clean carpets?

No, this steam mop is not designed for carpet cleaning.

How many settings does this steam mop have?

2 settings. Light, for more delicate surfaces such as laminate, hardwood and vinyl. And Normal, for everyday cleaning and heavy traffic areas.

What is the capacity of the water tank?

320ml

How do I clean the Shark Dirt Grip Pads?

Machine-wash the Dirt Grip Pads separately with warm water using liquid detergent. Never use bleach, powdered detergent or fabric softeners as they may damage or leave a coating on the Dirt Grip Pads that will reduce their cleaning performance and absorbency.

Is it freestanding?

Yes

What floor type can I use the Steam Mop on?

The steam mop is designed for use on all sealed hard floor surfaces e.g. Laminate, Hardwood, Marble, Tile, Stone.

Should I use hot water or cold water?

You should always use cold water. If you live in a hard-water area, we recommend using distilled water.

How long does it take to heat up?

Approximately 30 seconds

Where are can I buy additional parts and accessories?

Parts and accessories are available here.

What warranty do I get with my Shark product?

Our Steam Mops are covered by a 12-month guarantee, extendable to a total warranty period of 2 years (subject to registration). If you have purchased directly from Shark Clean UK, your warranty is automatically registered for you.