This article contains the FAQs for the NV612UK Series Shark® Lift-Away Upright Pet Vacuum. This supports the following SKUs NV612UK and NV612UKT.
The cord length is 8m.
Yes, this model comes with both a foam and felt filter kit and we recommend that you rinse them every month. It also comes with a post-motor filter which you need to rinse once a year. You can also tap loose dirt off filters between washes as needed.
Is cleaning stairs an uphill struggle? Instantly transform your upright vacuum cleaner into a portable vacuum with signature Lift-Away Technology. Simply lift the lightweight detachable pod away from the floorhead to comfortably clean stairs and furnishings in portable mode
Shark’s Anti-Allergen Complete Seal captures and traps 99.9% of dust and allergens inside the vacuum, not releasing them back into the air you breathe.
2 settings – suitable for hard floor, low pile and thick carpet.
Parts and accessories are available here.
All of our Shark Clean products have a 12-month warranty. Vacuum Cleaners Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of 5 years*.
*12 months plus an extended warranty period of 4 years, subject to registration within 28 days of purchase when purchased from a retailer. Steam Mops Our Steam Mops are covered by a 12-month guarantee, extendable to a total warranty period of 2 years (subject to registration). Click here to register your warranty. If you have purchased directly from Shark Clean UK, your warranty is automatically registered for you.
- Solid Green: The brush-roll is spinning and working as intended
- Solid Red: There is a jam in the brush-roll area, turn off and unplug the vacuum and remove any blockages in the nozzle
- Flashing Red: The motorised floor nozzle is overheating, turn the vacuum off and wait a minimum of 60 minutes for the unit to cool down