This article contains the FAQs for the NV620UK Series Shark® Lift-Away Upright Pet Vacuum. This supports the following SKUs NV620UK and NV620UKT.
The cord length is 8m.
Yes, this model comes with both a foam and felt filter kit and we recommend that you rinse them every month. It also comes with a post-motor filter which you need to rinse once a year. You can also tap loose dirt off filters between washes as needed.
Unlike vacuums which rely on suction alone, power is directly delivered to the vacuum head even in Lift-Away mode. The brush-roll continues rotating and pulling in dirt, promising a deep, consistent clean on stairs and underneath furniture.
Shark’s Anti-Allergen Complete Seal captures and traps 99.9% of dust and allergens inside the vacuum, not releasing them back into the air you breathe.
2 settings – carpet and hard floor
Pull up on the dust cup release latch and lift the dust cup off the pod.
Parts and accessories are available here.
All of our Shark Clean products have a 12-month warranty. Vacuum Cleaners Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of 5 years*. *12 months plus an extended warranty period of 4 years, subject to registration within 28 days of purchase when purchased from a retailer. Steam Mops Our Steam Mops are covered by a 12-month guarantee, extendable to a total warranty period of 2 years (subject to registration). Click here to register your warranty. If you have purchased directly from Shark Clean UK, your warranty is automatically registered for you.
- Solid Green: The brush-roll is spinning and working as intended
- Solid Red: There is a jam in the brush-roll area, turn off and unplug the vacuum and remove any blockages in the nozzle
- Flashing Red: The motorised floor nozzle is overheating, turn the vacuum off and wait a minimum of 60 minutes for the unit to cool down