AZ950UK Series Shark® DuoClean® Powered Lift-Away™ FAQs

This article contains the FAQs for the AZ950UK Series Shark® DuoClean® Powered Lift-Away™. This supports the following product SKUs AZ950UK and AZ950UKT.

What is the length of the cord?
The cord is 8 meters long.
How do I remove the handle with extension wand to clean above floors?
First, remove the cord from the cord clip, then press the wand release button located near the top of the canister behind the wand. Gently pull up on the handle to remove the wand. Add the desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand behind the canister and press down until you hear a click.
How do I wash the pre-motor filters?
With the dust cup removed, remove and rinse the foam and felt filters every 3 months. Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed
What are the benefits of DuoClean™?
Two unique brush rolls work together to effortlessly remove the three types of mess from carpets and hard floors. Removing small and large messes in a single pass and lifting stubborn stuck on layers of dust, whilst restoring floors' natural lustre. The addition of the second soft brush roll means you can enjoy a continuous deep clean between carpets and hard floors without stopping to switch heads.
Where can I buy parts and accessories for my vacuum cleaner?
Parts and accessories are available here.
What is the size of the motor?
The motor is 750W.
Does this model have washable filters?
Yes, this model comes with a foam and felt filter kit and we recommend that you rinse them every month.
What is the length of the hose extension?
The hose extension is 82cm long and can be stretched up to 166cm.
What is the weight of the Lift-Away section?
The Lift-Away section weighs 3.3kg not including cord or on-board tools.
What are the benefits of Anti-Hair Wrap Technology?

The majority of consumers experience hair wrap on the brush rolls of their vacuum cleaner and they accept that the performance of their vacuum may be affected if don’t remove it, the specially designed comb actively separates and removes hair as you clean. Hair is sucked up into the dust cup, helping to leave your bristle brush-roll tangle-free. You may see hair on the brush-roll from time to time, during continual use of the vacuum cleaner the hair will be removed.